Update: 9/30/2026

Introduction

Horizon Companies, LLC and its affiliates, subsidiaries, and controlled entities (collectively, “Horizon,” “we,” “our,” or “us”) respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how Horizon collects, uses, stores, shares, and protects information obtained through our websites, applications, investor portals, resident portals, and related services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect information that identifies, relates to, describes, or could reasonably be linked to an individual (“Personal Information”).

Personal Information You Provide

Depending on your relationship with Horizon, we may collect:

• Name
• Mailing address
• Email address
• Telephone number
• Date of birth
• Government-issued identification
• Employment information
• Income information
• Emergency contact information
• Rental application information
• Investment account information
• Investor accreditation information
• Payment information
• Banking information
• Communications with Horizon
• Support requests and correspondence

Property and Resident Information

When applying for housing or residing in a Horizon-managed property, we may collect:

• Rental history
• Occupancy information
• Vehicle information
• Pet information
• Maintenance requests
• Lease-related documentation

Financial Information

Where applicable, we may collect:

• Payment information
• Bank account information
• Transaction history
• Investment-related information
• Distribution payment instructions

For financial account connections, Horizon may utilize third-party providers such as Plaid. Financial credentials are entered directly into the provider’s secure platform and are not stored by Horizon.

Automatically Collected Information

When you access our Services, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Referring websites
• Pages viewed
• Session duration
• Clickstream data
• Geographic location derived from IP address

Cookies and Similar Technologies

We use cookies, pixels, analytics tools, and similar technologies to:

• Operate our website
• Improve functionality
• Analyze user behavior
• Measure advertising effectiveness
• Personalize user experiences

You may disable cookies through your browser settings; however, certain website functions may not operate properly.

How We Collect Information

We collect information:

Directly From You

When you:

• Contact us
• Submit a form
• Request information
• Apply for housing
• Execute a lease
• Create an account
• Invest in a Horizon-sponsored offering
• Register for events
• Subscribe to communications

Automatically

Through:

• Website technologies
• Cookies
• Analytics platforms
• Server logs
• Mobile applications

From Third Parties

Including:

• Credit reporting agencies
• Identity verification providers
• Marketing partners
• Property management platforms
• Financial institutions
• Plaid and similar financial connectivity providers
• Government agencies and public databases

How We Use Your Information

We may use Personal Information to:

Provide Our Services

• Operate our business
• Process applications
• Manage properties
• Facilitate investments
• Process payments
• Provide customer support

Communicate With You

• Respond to inquiries
• Deliver requested information
• Send service-related notifications
• Provide investment updates
• Deliver operational communications

Improve Our Business

• Analyze website performance
• Improve user experience
• Develop new products and services
• Conduct internal research

Marketing

With applicable consent, we may provide:

• Company updates
• Investment opportunities
• Property offerings
• Events and promotions

You may opt out of marketing communications at any time.

Legal and Compliance Purposes

We may use information to:

• Verify identity
• Detect fraud
• Comply with legal obligations
• Enforce agreements
• Protect our rights and property
• Respond to governmental requests

How We Share Information

Horizon does not sell personal information for money.

We may share information with:

Service Providers

Including providers that assist with:

• Hosting
• Analytics
• Website operations
• Property management
• Payment processing
• Investor administration
• Customer support
• Marketing services

Affiliates

Information may be shared among Horizon-affiliated entities for legitimate business purposes.

Business Transactions

If Horizon undergoes a merger, acquisition, restructuring, financing, sale, or transfer of assets, Personal Information may be transferred as part of the transaction.

Legal Obligations

We may disclose information when required to:

• Comply with applicable laws
• Respond to subpoenas or court orders
• Cooperate with regulators
• Protect the safety of individuals
• Prevent fraud or illegal activity

Plaid Financial Connections

If you choose to connect a financial account through Plaid, Horizon may receive account and transaction information authorized by you.

Plaid independently processes your information in accordance with its Privacy Policy available at:

https://plaid.com/legal/#privacy-policy

Horizon does not receive or store your financial institution login credentials.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect Personal Information, including:

• Encryption of sensitive data
• Access controls
• Multi-factor authentication
• Vendor security reviews
• Continuous monitoring practices

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain information only for as long as reasonably necessary to:

• Provide Services
• Fulfill contractual obligations
• Meet regulatory requirements
• Resolve disputes
• Enforce legal rights

Retention periods vary depending on the nature of the information and applicable legal requirements.

Children’s Privacy

Our Services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under 18 years of age.

If we become aware that such information has been collected, we will take steps to delete it as required by law.

Your Privacy Rights

Depending on your state of residence, you may have rights to:

• Access your information
• Correct inaccurate information
• Delete personal information
• Obtain a copy of your information
• Restrict or object to certain processing
• Opt out of certain targeted advertising activities

We will not discriminate against any individual for exercising available privacy rights.

Requests may be submitted using the contact information below.

California Privacy Rights

For California residents, Horizon complies with applicable provisions of the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

California residents may request:

• Access to collected personal information
• Deletion of personal information
• Correction of inaccurate information
• Information regarding categories of collected data
• Information regarding categories of disclosures

Horizon does not knowingly sell personal information as defined under California law.

Third-Party Websites

Our Services may contain links to third-party websites and services. Horizon is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

Changes to This Privacy Policy

Horizon may update this Privacy Policy periodically to reflect changes in our operations, technology, legal requirements, or business practices.

The revised version will be posted on this page with an updated Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or your privacy rights, please contact:

Horizon Companies, LLC

📧 privacypolicy@horizoncompanies.cc

📞 (404) 965-6050